COVID-19: Learn about our elevated hygiene measures here.

COVID-19 info

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Lower Saxony. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

Who is authorised to stay at our hotel?

Persons traveling for touristic purposes are required to present proof of (full) vaccination, recovery or a negative antigen test result upon arrival. The test certificate must not be older than 24 hours. If there is no proof of vaccination or recovery, at least 2 retests per week are required during extended stays  at an incidence rate higher than 10.

Where are the closest test stations?

  • XXXLutz test centre: approx. 7 minutes on foot (600 m)
  • IKEA test centre: approx. 40 minutes on foot (3.2 km) or approx. 25 minutes by bus (2 stops)

Find an overview of all test stations in Brunswick here.

is the wearing of a mask mandatory in the hotel?

Yes, a surgical mask or an FFP2 mask must be worn at all times in all public hotel areas.

Is there the possibility of digital contact tracing?

Yes, digital contact tracing in our hotel is carried out via the luca app.

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • Public areas area are regularly cleaned and disinfected.
  • To protect both our guests and employees, the front desk is fitted with plexiglass panels.
  • The reception area and restaurand are lined with markings to maintain the minimum safety distance.
  • A one-way system is in place for the breakfast buffet.
  • Access to the lift is limited to a certain number of people. For more information, please refer to the signage on site.
  • Masks are available at reception.
  • In order to minimise contact points and transmission routes, your room is only entered for cleaning after check-out. If you would like to have cleaning inbetween, please reach out to our front desk staff.

Breakfast

does the hotel offer breakfast?

We offer our regular breakfast buffet again, adhering to the minimum safety distance and one-way system regulations. The buffet is prepared and served under strict hygiene regulations. Due to the reduced number of seats, a reservation is necessary. Make sure to book a table for breakfast as early as possible at our front desk so that we can take your preferred timeslot into account.

Breakfast times:

Monday - Friday 6:00 a.m. - 10:00 a.m.

Saturday & Sunday 6:30 a.m. - 10:30 a.m.


Gastronomy

Restaurant & Terrace

Our hotel is currently only open to cater for conferences and business meetings. External guests have to present proof of (full) vaccination, recovery or a negative antigen test.

Hotel bar

Due to the current situation our hotel bar remains closed until further notice.

room service

We are happy to serve breakfast to your room between 6:00 a.m. and 10:30 a.m.

Half board

Half board is currently only available for group bookings.

>> further details


Meetings & Events

Meeting rooms

Please note that our meeting room and event capacities are limited due to the current situation. Contact us for further questions on organising conferences and events at our hotel.

>> further details


Wellness & Fitness

Wellness area

Due to the current situation our wellness area remains closed until further notice. Massages and beauty treatments are available upon request and subject to availability.

Gym

Our partner gym is open again and available for fee-based use.

Opening hours:

  • Monday, Tuesday & Thursday 7:00 a.m. - 8:30 p.m.
  • Wednesday 7:00 a.m. - 8:00 p.m.
  • Saturday & Sunday 7:00 a.m. - 2:30 p.m.